FAQ

At Optiva Payments, we do more than process credit card payments. We help businesses reduce payment processing costs while providing modern POS solutions, reliable payment technology, transparent pricing, and dedicated customer support. Whether you operate a restaurant, retail store, or service business, we work to provide the right payment solution to help your business grow. 

Our restaurant POS solution includes online ordering, tableside ordering and payments, QR code ordering, reservations and waitlist management, loyalty and marketing tools, labor management, reporting, inventory integrations, and mobile management tools. Everything is designed to help restaurants improve efficiency, reduce wait times, and create a better guest experience.

Yes. Our restaurant technology helps businesses increase revenue by offering built-in online ordering, customer loyalty programs, gift cards, email marketing, faster table turns, mobile ordering, and contactless payment options. These tools help restaurants attract new guests while encouraging repeat business.

Yes. Our restaurant POS platform allows customers to order directly from your restaurant's website, with orders automatically syncing to your POS system and kitchen. This helps restaurants maintain greater control over their customer experience while reducing reliance on third-party ordering platforms.

Our payment processing solutions support EMV chip cards, magnetic stripe cards, contactless payments, Tap to Pay, Apple Pay, Google Pay, mobile wallets, online payments, and traditional credit and debit cards. This gives your customers the flexibility to pay however they prefer.

Absolutely. Our back-office reporting tools and mobile management features allow business owners to monitor sales, labor costs, employee performance, open tickets, average ticket times, and business performance from virtually anywhere using a smartphone or computer.

Yes. Our POS solution is designed to scale with your business. Multi-location management features allow owners to monitor performance across locations, consolidate reporting, maintain menu consistency, and manage operations from one centralized dashboard.

Switching is simple. Our team handles the onboarding process, equipment setup, payment processing configuration, staff training, and ongoing support. We work to minimize downtime so your business can continue serving customers while transitioning to a more efficient payment and POS solution.